FAQssss

How do I select my size?

A size chart is given on every product page. We request you to read it thoroughly before ordering. Alternatively, you can get in touch with our stylists via Instagram or What’sApp. 

How can I be assured of the quality of products ordered?

We use natural, eco-friendly fabrics that are good for the planet as well on the skin. We work on small batch production, due to which there could be slight variations from piece to piece. Nevertheless, the quality of each product is checked at every stage before dispatching the final product to you!

How do I take care of my garment?

We recommend a hand wash using mild detergent, followed by air drying to sustain the garment quality for seasons! Alternatively, you can opt for dry cleaning especially for the Knits.

Do you customise sizes?

No, we do not offer any product customisations. We follow standard sizing, and currently offer sizes XS-XXL. 

How can I make payments on the website?

We offer prepaid and cash on delivery options for our domestic orders. 

I didn’t receive an order confirmation email.

If you have successfully placed an order with us and have not received any mail confirmation, we request you to get in touch with our team via DM or What’sApp or via email at info@cossetclothing.com 

Do you have COD?

Yes! We offer Cash On Delivery, along with other payment options like Online prepaid, PayTm, Gpay, UPI.

When will I get my order?

Our usual order dispatch lead time is 2-4 working days, unless stated otherwise. Once your order has been dispatched, the tracking number will be emailed to you. For more information, read our Shipping Policy. 

For a priority delivery,get in touch with us over DM/email/Whatsapp. Read more about our Shipping Policy. 

 Do you have Free Shipping?

We offer Free Shipping for prepaid order deliveries within India. Simply complete your purchase with Prepaid Delivery and get Free Shipping! (No code needed.)

 Do you have any discounts/offers?

If you are a new customer, you can avail 10% off on your first order with us. Use code HELLOTHERE.

Additionally, we also offer exclusive discounts to our amazing Cosset fam! To avail these Members Only treats & discounts, Subscribe to our emailer. (No spamming, promise!)

 Can I exchange the size if it doesn’t fit?

Yes, you can exchange for another size or style. Read more about our Return & Exchange Policy.

 Will I have to wear a slip underneath the White linen shirt?

No, our white shirts are not transparent. You don’t need to wear any additional tank top underneath, unless of course layering it for style. However, our white linen shorts do come with a soft cotton lining for comfort. 

 What is your Knitwear collection made of?

For our Knitwear styles, we have consciously selected an Organic Cotton Wool blend which perfectly adapts to the temperature. The wool yarn has been beautifully spun into the softest weaves to keep you warm, cosy & comfortable.